Thank you to all IDN members for participating at the InterDirect Network Forum 2012, in Dublin.

We hope you all had a great time! Here you will find all the presentations from the event. See you all next time!

Country Name Presentation
Singapore Gregory Birge DIGITAL CRM
Singapore Gregory Birge F5DIGITAL INTRODUCTION
India Leena Basrur How can we add more services to members?
ROI Division Niklas Fornelius The CRM Program “Viasat Gives Back”
ROI Division Niklas Fornelius Digital Special!
Switzerland Dr. Marc Rutschmann Behavioral-Analysis
UK Mark Reddick Let’s Go Captain Morgan – Party Like a Champion – 2012
Movie: click here for external link
Case study: click here for external link
UK Mark Reddick Lynx April Fool
Movie: click here for external link
Case study: click here for external link
UK Mark Reddick Lynx Attract
Case study: click here for external link
Netherlands Kimberly van den Berg Stanley Bostitch – Work hard – play hard
Netherlands Kimberly van den Berg vandenbusken – 50th anniversary
Canada Dave Theodoropoulos How Social Media can amplify CRM
Canada Jim Sullivan The Social Media Payoff
France Guillaume Villemot Presentation C’EST COMME UNE AGENCE
Germany Andre Potdevin Viking Online Launch Campaign 2011
USA Jim Sullivan Customer Loyalty in a Digital World
Hong Kong King Leung Overview of Datatrade’s CRM Solutions
Hong Kong King Leung GatewaytoChina_Opportunities_2012.09.21_v1.0.pdf
Riverdance
Workshop Team 1 click here to download (ppt)
Workshop Team 2 click here to download (mov)
Workshop Team 3 click here to download (pdf)
Workshop Team 4 click here to download (pptx)